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MarTech Overwhelm Syndrome: A Growing Concern Among B2B Marketing Executives

By Karen Hittelman

January 12, 2017

Do you suffer from Martech Overwhelm Syndrome? If so, you’re not alone.

Okay, I just coined that term. But I think it works well to describe a common ailment among marketing professionals. Namely, a severe form of stress brought on by the colossal number of marketing technologies available – and an inability to make smart decisions about which ones to use.

Scott Brinker talks about this problem in his blog, “Martec’s Law: the greatest management challenge of the 21st century.”  Martec’s Law is an idea Brinker came up with a few years back, which states that “technology changes exponentially, but organizations change logarithmically.” According to Brinker, figuring out how to handle the massive influx of marketing technologies is a very difficult problem.

In other words, faced with thousands of new and emerging technologies, how in the hell are marketers supposed to keep up?

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4 “Easy” Areas Where Marketing Technologists Often Fall Short

By Ashley Paris

I was a sophomore in high school, anticipating my first-ever “session.” A session is a term used to describe 20-30 minutes spent playing a musical instrument, by yourself, in front of your music director to be assessed for a chair in the school’s band. (Oh, and former band-geeks – I am looking at you, because you know exactly what I am talking about. Don’t hide).

This harrowing collection of minutes was made even more terrifying by the fact that your “chair” represented how skilled you were at your instrument. First chair = the most skilled. Last chair = the least skilled. In Manchester, NH at the ripe age of 15, the stakes couldn’t be higher.

I’d spent hours practicing my scales as well as all the prepared pieces (to this day, I find the best cure for anxiety is preparation), and I was thinking I had a terrific shot at first chair. On the day of my session, my parents wished me good luck and I skipped off to the bus, hopped on and made it all the way to school. …without my clarinet.

The moral of the story is this: it doesn’t matter how well you execute the hard things if you can’t get the easy things right.

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How to Survive Any MarTech Implementation

By Peg Miller

October 11, 2016

Avoid these six common pitfalls and help your team survive the challenges of your next marketing technology implementation.

Gartner has predicted that CMOs will outspend CIOs by 2017. IDC predicts CMOs will drive marketing technology spending to $32.3B by 2018. IDC notes that CMOs’ influence has moved beyond traditional spending areas into more parts of the business, as evidenced by the marketing technology map, broken into four main areas: interaction, content, management and administration, and data and analytics.

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The Past, Present and Future of Customer Lifecycle Automation

By Scott Vaughan

When it comes to marketing and the technology we use to automate it, it seems as if we’re still in those awkward, early teen years. Not all parts are in sync during this huge growth spurt. And, in fact, it’s often overwhelming. Adopting new MarTech systems, connecting them effectively and implementing new processes that fully capitalize on these new tools are just some of the challenges we face on a daily basis.

With Dreamforce happening this week in San Francisco, it’s a perfect time to reflect on both recent progress and future challenges around using sales and marketing automation. One thing we know for sure: 100,000+ pros wouldn’t be putting up with the jammed packed chaos of Dreamforce for a week if this automation thing wasn’t driving real business value.

History doesn’t only tell us about the past, it can also be a powerful compass for the future. It’s a good time to ask: Where are we on delivering a fully automated, integrated funnel to generate prospects, acquire new customers and effectively manage these relationships?

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8 Types of MarTech Tools Every Demand Marketer Needs

By Triniti Burton

September 29, 2016

Marketing technology now accounts for 33% of marketing budgets, according to Gartner’s CMO Spend Survey 2015-2016. B2B marketers specifically are investing heavily in tech to automate processes, engage new audiences, gain insights into marketing’s effectiveness and deliver increasingly innovative customer experiences. But there are literally thousands of marketing tools to choose from, and when the MarTech landscape looks like it does today, it’s hard to know where to begin.

At Integrate we have the advantage of working with (and learning from) hundreds of demand marketing pros – customers, partners and friends. Earlier this year, in conjunction with Matt Heinz at Heinz Marketing, we set out to recognize 40 top demand marketing pros, and in doing so obtain a more thorough understanding of what makes a demand marketing rock star.

We asked the Game Changers to list their three most essential marketing tools. Interestingly, there was a lot of overlap. And where there weren’t exact matches, we definitely found consistencies as to the types of tools demand marketers need to have in their toolbox in order to keep up in today’s marketing landscape.

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Just Media Redefines the B2B Marketing Agency Model

By David Crane

B2B marketing agencies must be much more than just media buyers these days. With all the channels available to engage prospective customers, they must possess not only extensive media relationships and experience, but also the analytical skills and technological know-how to continuously identify which channels are working and why. Tech-enabled, data-driven media expertise is the new agency formula – one that Just Media is pioneering.

The reinvention of the B2B agency model is a result of several factors: primarily the proliferation of MarTech and its adoption by marketers. B2B marketers have developed sophisticated marketing tech stacks that run on a growing amount of data that has inevitably transformed the way they do their jobs. Consequently, media agencies are having to align their tech, data and processes with each of their clients.

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Targeting the Account’s Buying Committee: Tips from the Leaders in ABM MarTech

By David Crane

At this point, all B2B demand marketers understand the account-based marketing (ABM) basics:

  1. Figure out the common characteristics of your most profitable accounts
  2. Create a list of similar companies
  3. Do your best to engage the accounts, and hopefully, the decision-makers within them

While basics are important, the above steps leave a lot of ABM specifics unaddressed. Just a few questions left unanswered include:

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Marketing Automation Missed Its Mark – And Why That's a Good Thing

By David Crane

Only a few years ago, most marketing automation vendors were sprinting to expand their cloud offerings.

It was an intense race: most major vendors wanted to be the first all-in-one, customer data platform to automate the entire customer experience — from initial prospect identification to post-purchase advocate creation.

They wanted to be the Salesforce of marketing.

They all failed. And this has been great for marketers. 

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5 Reasons B2B Marketers Need to Automate Top-of-Funnel Marketing

By David Crane

Yesterday, Scott Brinker published a really great blog post that highlights the mainstream recognition of MarTech and the marketing technologist role. His conclusions were drawn from a recent DataXu report (Modernizing the Mix: Transforming Marketing Through Technology and Analytics), which I suggest every tech-focused marketer read.

In addition to highlighting the rise of marketing technology and technologists, I wasn’t all to surprised to find a substantial amount of survey information point to how, even with all this marketing tech investment, marketers’ chief obstacles remain lack of efficiency and transparency at the top of the funnel.

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The Value of Top-Funnel Automation for Sales Pipeline

By David Crane

Fixing top-funnel (TOFU) marketing issues (and automating TOFU processes) is now a major initiative among many demand marketers. Considering CRM’s effect on the bottom of the funnel (BOFU) and marketing automation’s results with the middle, focusing on centralizing, standardizing and automating top-funnel demand gen efforts is a natural progression.

While several articles have made strong arguments for the need and value of top-funnel MarTech, I’ve yet to see any support the case with hard numbers. (And hard numbers are critical when you’re building a business case to evaluate potential investment value.)

So I thought I’d do just that, focusing on an important element of automating top-funnel efforts: filtering and correcting unmarketable leads before they’re injected into your prospect database.

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